If the problem returns, you will have to eliminate items from that folder one by one, closing Excel and reopening our software each time, till the problem no longer occurs.Ĭlose Excel and restore one item to your XLSTART folders, then test our software. Restore the setting of "At startup, open all files in", close Excel, and reopen our software. If Palisade software is now running okay, you can determine which item(s) provided the conflicts.
But if the problem still occurs, please go to step 8. If it now behaves correctly, then a startup conflict was responsible for the problem. Now, run the Palisade software that was having a problem. (You will put them back later, in step 7.) Remove everything from every XLSTART folder. There will probably be more than one folder with that name. (You will put that setting back later, in step 6.)Ĭlose Excel, open My Computer, and do a file search for XLSTART. If there is anything in the box, make a note of it, temporarily clear the box, and click OK. Look at the box labeled "At startup, open all files in". Get back to Options again and click Advanced, then scroll down to the General section. The next time you reopen Excel, verify that your COM add-ins have not re-enabled themselves. Caution: Some COM add-ins add themselves back if you disable them, either right away or the next time you open Excel. Remove the check marks from all third-party add-ins. In the list of Active Add-ins at the top of the right-hand panel, are there any COM add-ins? If so, at the bottom click Manage: COM And-Ins » Go. Get back to Options and click Add-Ins again. Our add-ins are designed to run without the check marks, except as explained in Opening Palisade Software Automatically Whenever Excel Opens.Įxcel's own add-ins such as Analysis Toolpak, Conditional Sum Wizard, Internet Assistant, Lookup Wizard, and Solver are not a problem. If you have any Palisade add-ins checked (ticked), remove the check marks.
In the options list, click Add-Ins » Manage: Excel Add-Ins » Go. (If you can't even launch Excel, see Removing Excel Add-Ins if Excel Won't Start, below.) We have tried to provide a step-by-step procedure to cover all the cases:Įxcel 2010 and later: click the File tab in the ribbon and then Options.Įxcel 2007: click the round Office button, then Excel Options. The Excel settings for this are scattered in several places in Excel and even in the System Registry. When there's a startup conflict, turn off all the possible sources at once, then turn them back on again one at a time. There are four potential sources of conflict: Excel add-ins, COM add-ins (two groups in separate lists), and your own automatic startup files. (Why? One class of add-ins conflicts with some Palisade add-ins only when the Excel Start screen is enabled.) If that solves your issue, you can skip the rest of this article. Close Excel and reopen the Palisade software. Remove the check mark from the last entry, "Show the Start screen when this application starts".
If you have Excel 2013 or 2016, do this first: Open Excel and click File » Options » General. Do you have any kind of checklist for diagnosis? Palisade software is not behaving correctly, and I think the problem may be a conflict with something else loaded in Excel. If you have Excel 2000 through 2003, please see Find and Fix Startup Conflicts (Excel 2003 and Earlier). Find and Fix Startup Conflicts (Excel 2007 and Newer)ĭisponible en español: Buscar y corregir Conflictos de Inicio (Excel 2007 y Posteriores)ĭisponível em português: Procurando e reparando conflitos na inicialização (Excel 2007–2013)Īpplies to: All Palisade products running as add-ins to Excel 2007 or newer. Find and Fix Startup Conflicts (Excel 2007 and Newer)Ģ.5.